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Phone logs that credit the right person, and surveys that know when to stop.
Built for
Service businesses with phone-based teams and customer follow-up surveys
Connects desk-phone logs directly to the CRM so team members get automatic credit for the jobs they actually handled — no manual entry, no micro-management. Paired with a smart-limit SMS feedback loop that only surveys a customer when it’s genuinely useful, instead of every single time.
What made it interesting
the survey limiter. Most feedback tools send on every trigger, which trains customers to ignore them. Capping it protects the response rate and the customer relationship at the same time.
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Open it in a new tabClient review
TEKGUYZ integrated our 3CX phones with Twilio and Zoho CRM to fully automate our text surveys and protect our customer experience. They also built a custom internal tool that tracks our team's offline project work perfectly without micro-management. Exceptional execution.
Let’s talk about your business.
Tell us what you’re working with and what you’re trying to fix. We’ll take it from there.
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